Privacy Policy

2.0 Processing and Collecting of your Personal Data

2.1 In the course of your usage of the platform, we may process and collect information either directly (for example, through information provided when you sign up for a new account, a newsletter or post comments, reviews and messages) or indirectly (for example, through our site’s technology). You are responsible for ensuring that the information you provide us is accurate, complete and not misleading and that such information is kept up to date. For purposes of this Notice, the terms “processing” or “process” is defined within Section 4 of the PDPA.

2.2 We may collect and process the following information to administer and/or manage your relationship with us including but not limited to the following: –

• Personal information (such as name, nationality, gender, marital status, date of birth, identification card number, passport number, contact details, occupational details) provided when filling up forms on our site, which extends to registering of accounts to use the site, subscribing to our services, newsletters and notifications.
• If you contact us, we may keep a record of all your correspondences for our internal compliance and training purposes.
• Occasionally, you will be requested to complete surveys that we use for research but you are not required to respond to them all the time.
• Any postings, comments or other content that you upload or post on the site.
• Information about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
• Details of your visits to our site and resources you access (including but not limited to, traffic data, location data, weblogs and other communication data).

2.3 In addition to the abovementioned Personal Data, we reserve our rights to request for additional information from you in order to ensure smoother, efficient and accurate services.

2.4 We hereby state all information and data gathered from you, users and consumers shall be for the following purposes only;

2.4.1 to confirm, update, verify and enhance existing user profiles and records;

2.4.2 to monitor and keep in check the spending and expenditure records;

1. for surveys or research questionnaires;
2. to ensure that products and services requested would be delivered to correct users/consumers;
3. To respond to your enquiries or complaints on any issues arising from and/or in connection with any transaction with us;
4. to share any of your Personal Data with a third party (merchants, vendors or service providers) necessary for the preparation, completion and delivery of products ordered or services engaged by you;
5. to ensure user and consumer needs with regards to the services provided by the Platform is fulfilled and met at all times;
6. to share user/consumer reviews and/or comments with the public;
7. to conduct market research and/or statistical analysis including and not limited to consumer patterns and behaviours;
8. to prevent fraud;
9. to communicate via Points Summary Statement, e-statements, SMS blast, telemarketing, or e-mail blast;
10. to allow the Platform and the Company to improve and provide a better and modern user interface and user experience;
11. for our data storage, hosting back-up of your Personal Data whether within or outside Malaysia (whichever applicable);
12. any other purposes which are deemed legal and right in law;
13. to market and promote products and services which may interest user and consumers that may be offered by the Platform, its partners, its merchants, its vendors, its service providers, its affiliates, it’s referrals or sponsors from time to time; 
14. to share limited information and data gathered to authorized partners of the Platform or the Company such as its merchants, its vendors, its service providers, its affiliates, its referrals or sponsors to ensure that the user and consumers have the best user and consumer experience;
15. to conduct internal investigations as and when the Platform or the Company deems necessary to ensure users and consumers continue to have the best user/consumer experience and protection; and
16. to enable us to furnish and submit your Personal Data and/or to comply to any guidelines, requirements and standard operating procedures provided for and/or imposed by government bodies, agencies, local authorities and/or institutions.

2.5 Your IP and browser information will be analysed to determine the effectiveness of our site, services and products; as well as to help us identify ways to improve our site, services and products.

2.6 The Personal Data provided to us will be retained until the purpose for which your Personal Data was collected ceases or is no longer required then your Personal Data will be destroyed or anonymised from our records in accordance with our internal policy subject to compliance with our operational, legal, regulatory, tax or accounting requirements.